UK Distributor of Garlando
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Delivery & Returns

All products on our website are free of delivery charges to UK mainland addresses only. Delivery to areas outside of the UK mainland including the Isle of Man, Scottish Highlands and Islands, Channel Islands and the Republic of Ireland will be subject to extra delivery charges. Please contact us for further details. (See our Delivery Section)

Cancellations, Receipt and Return of goods

2.1. Goods ordered from our website should arrive with you in a timely fashion and should be of satisfactory condition, as described and fit for purpose. All goods are subject to availability. Occasionally if we are out of stock of a spares item we will inform you and in some cases supply you with an equivalent item at no extra cost.

2.2. Orders can be cancelled in writing prior to despatch however we shall not be bound to accept an order cancellation if we have ordered a bespoke product such as a branded football table on your behalf. We will consider each request on its merits.

2.3. (Subject to paragraph 2.2) You can cancel your order within 7 days of receipt of the goods (commencing on the day after receipt ) provided written confirmation of your intention to return the goods has been received by us and the return mutually agreed . Goods should be returned to us within 14 days of any such agreement. We will refund the original amount of the goods in full within 30 days of receipt at our premises provided they are received back in the original packing and undamaged. The cost of returning goods that are undamaged fit for purpose, of satisfactory quality and as described shall be borne by the buyer. We reserve the right to reject your claim for a refund if the returned goods arrive back damaged or have been altered or used in any way.

2.4. Cancellation and return does not apply to Branded Football Tables as they are made to order in bespoke designs. These items are non refundable. Your statutory rights do however apply if the goods are received in faulty condition. See paragraph 2.5

2.5. All goods must be checked on arrival and any faults or defects must be reported to us in writing within 7 days of the date of receipt. All reports of faulty or damaged goods with genuine defects will be rectified or exchanged at the cost of the seller.

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