Coronavirus Update - We are open and deliveries are taking place - Click HERE for more info.
CORONAVIRUS UPDATE 23.3.2020
WE ARE OPEN FOR BUSINESS AS USUAL – AT THE MOMENT
We are aware there is a great deal of concern and uncertainty about the impact of the Coronavirus on businesses and want to share with you our current position.
First and foremost, we at Garlando are all well and because of the way we are structured, we will be able to continue operating even if we have to self- isolate. We are currently still working from our premises but they are closed to visitors. We are able to operate remotely at any time should Government guidelines dictate.
Lead times for products may be longer than those stated on the product pages on our websites.
Please only order product if you are prepared to wait longer than current lead times stated as the Government may lockdown all deliveries except for vital services. We remain committed to your order from the manufacturer and will supply as soon as possible before or after any enforced lockdown.
We are not offering table assembly. We are offering delivery only on the basis that customers will not put themselves or the delivery crews at risk by inviting them into their homes to deliver a table if they are affected by the virus. The delivery crews will also leave tables kerbside if required. Please inform us immediately if you are concerned that the virus may be present in your household and we will arrange delivery 14 days after the quarantine period.
Our delivery and installation crews will stay 2 metres from any contact, and will no longer ask you to sign for the goods from a health perspective unless you use your own pen. Instead they may ask for the name of the person receiving the goods and will take photos of every delivery as a record.
Spares and accessories will be despatched on the same day if orders are received by 3pm subject to stock and subject to carriers being allowed to continue delivering.
Please be assured that we are taking all the precautions necessary and following Government guidelines to ensure the protection of our delivery crews and customers
If you have any concerns please call us on 0345 226 5758 and we will answer any of your queries.